If your EvalExpert app displays the "Expired" message, it means your user account is not connected to your dealerships account.

To rectify this a 'Manager' level user can invite you to join the dealership account using the EvalExpert Web Dashboard, and this will merge your account into the dealerships account. You will need to log out and log back into the EvalExpert App to update the settings on your device.

Click here for the 'How To' article on how to add a new user.

If the above process is not successful - get in touch with the EvalExpert team, providing the access level required and the specific dealership/site you are located and we will update your account settings. You will need to log out and log back into the EvalExpert App to update the settings on your device.