In this article, we cover:
Login to the EvalExpert Web Dashboard
To use the web dashboard; click here or go to to www.evalexpert.com, then select login.
Go to Eval Settings page
Click your name in the bottom left
Choose 'Eval Settings'
Choose 'Users List'
Users List
This page displays a list of all users in your account along with their current access level. From here you can:
Modify an existing users access (pricing or manager levels)
Transfer users to another account within your group (group manager users only)
Inviting a New User
To add a new user to your EvalExpert account:
Click 'Invite'
Enter the new users' email address
If the new user is a manager, click 'Manager'
Click 'Invite'
An invitation to join EvalExpert is sent to the new user
Once the user has completed their registration steps, they will be automatically assigned to your dealership account and appear in the 'Users List'.
Modify an Existing Users Access
To change an existing users access level, such as upgrade to Manager and / or give access to pricing:
Find the user in the Users List
Click the yellow 'Edit' icon
Under the 'User Privileges' section, adjust the user's access as needed by toggling the 'Manager and / or 'Pricing' radio buttons
Manager: Can see all evaluations, from all users in their account
Allow Pricing: Can add/edit the final price, and has access to the Pricing Tab
If upgrading a users access level to 'Manager', you will also need to select the 'Pricing' option so that user can see and action evaluation pricing.
Access changes are immediate and do not require the user to log out.
Transferring a User Between Accounts
For group accounts, manager users in the top level group account can transfer another user between sub accounts:
Find the user in the Users List
Click the yellow 'Edit' icon
Under the 'User Dealership' section, select the account you want to transfer the use to
Click 'Transfer'
Deleting a User
Deleting a user account will immediately revoke access to EvalExpert, you will need to select which user to transfer the deleted users evaluations to. To remove a users access:
Find the user in the Users List
Click the red 'X' icon
From the dropdown list, select a user to transfer their evaluations to
Click 'Delete'
If you need additional assistance, please reach the EvalExpert team via the in-app chat, available in the Mobile App or Web Dashboard located as below:
Web Dashboard: Bottom right of the screen, blue chat icon
Mobile App: Menu on the main screen (top right), then 'Help & Support'