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Cannot Enter Registration in App

Cannot Enter Registration Number, Only VIN Entry Option Is Available.

Eddie avatar
Written by Eddie
Updated over 5 months ago

No Registration Input

If you cannot enter a registration number or do not have a registration number / state option for input, you will see a screen like the example below, this error is caused by the wrong country being selected upon sign-up.

The Solution

Get in touch with the EvalExpert team and we will update your account settings. You will need to log out and log back into the EvalExpert App to update the settings on your device.

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