From the Web Dashboard
1. Click "Loading...Load Vehicle"
2. Blank fields require confirmation, click to see available options.
3. Confirm the required information for each blank field.
4. Click "Load Vehicle"
5. From here you can complete the evaluation as normal.
In the Mobile App
1. After entering a Vehicle registration plate or VIN.
2. When prompted with the 'Confirm Details' message, some vehicle model information is either missing or mismatched and needs to be confirmed by the user.
Tap "OK".
3. Blank fields require confirmation, tap to see available options.
4. Confirm the required information for each blank field.
5. You may also be prompted to confirm the specific model description from a list of options that specifically match the vehicle.
6. Once the vehicle information match is complete, tap 'Next' to progress to the photos screen.
7. From here you can complete the evaluation as normal.
Still Need Help?
If you need additional assistance, please reach the AlgoDriven team via the in-app chat, available in the Mobile App or Web Dashboard located as below:
Web Dashboard: Bottom right of the screen, blue chat icon
Mobile App: Menu on the main screen, then 'Help & Support'
